Article 1. Purpose

These Terms and Conditions are intended to define the rights, obligations, and responsibilities of the online mall and users in connection with the use of internet-related services provided by the YJ24.com cyber mall operated by YJ24.com, hereinafter referred to as the “Mall.”

※ These Terms also apply to electronic commerce using PC communication, wireless communication, and similar methods, unless such application is contrary to their nature.

Article 2. Definitions

① “Mall” refers to a virtual place of business established by YJ24.com using information and communication facilities such as computers to provide goods or services, hereinafter referred to as “Goods, etc.,” to users and to enable transactions of such Goods, etc. The term is also used to refer to the business operator that operates the cyber mall.

② “User” refers to both members and non-members who access the “Mall” and use the services provided by the “Mall” in accordance with these Terms.

③ “Member” refers to a person who has registered as a member of the “Mall” and may continuously use the services provided by the “Mall.”

④ “Non-member” refers to a person who uses the services provided by the “Mall” without registering as a member.

Article 3. Display, Explanation, and Amendment of Terms

① The “Mall” shall post the contents of these Terms, company name, representative name, business address, telephone number, fax number, email address, business registration number, e-commerce registration number, and privacy officer information on the initial service screen or a linked screen of YJ24.com so that users can easily review them.

② Before a user agrees to these Terms, the “Mall” may provide a separate linked screen or guide screen so that the user can understand important matters specified in these Terms, such as withdrawal of offers, delivery responsibility, and refund conditions.

③ The “Mall” may amend these Terms within the scope that does not violate applicable laws and regulations, including the Act on Consumer Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Electronic Financial Transactions Act, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., the Door-to-Door Sales Act, and the Framework Act on Consumers.

④ When the “Mall” amends these Terms, it shall specify the effective date and reason for amendment and announce them together with the current Terms on the initial screen or a linked screen of the Mall from 7 days before the effective date until the day before the effective date. However, if the Terms are amended unfavorably to users, the “Mall” shall provide at least 30 days’ prior notice.

⑤ If the “Mall” amends these Terms, the amended Terms shall apply only to contracts entered into on or after the effective date, and the previous Terms shall apply to contracts already entered into before that date. However, if a user who has already entered into a contract sends a request to the “Mall” within the notice period to have the amended Terms apply, and the “Mall” agrees, the amended Terms shall apply.

⑥ Matters not specified in these Terms and the interpretation of these Terms shall be governed by applicable laws and regulations, consumer protection guidelines in electronic commerce prescribed by the Korea Fair Trade Commission, and general commercial practices.

Article 4. Provision and Change of Services

① The “Mall” performs the following tasks.

1. Provision of information on goods or services and conclusion of purchase contracts
2. Delivery of goods or services for which purchase contracts have been concluded
3. Other tasks determined by the “Mall”

② The “Mall” may change the contents of goods or services to be provided under future contracts if goods or services are out of stock, specifications are changed, or production or supply circumstances change. In such cases, the changed contents and the date of provision shall be announced where the current contents of the goods or services are posted.

③ If the “Mall” changes the contents of a service contracted with a user due to reasons such as goods being out of stock or specifications being changed, the “Mall” shall notify the user at an address where notification is possible.

④ In the case of the preceding paragraph, the “Mall” shall compensate the user for damages caused thereby. However, this shall not apply if the “Mall” proves that there was no intent or negligence.

Article 5. Suspension of Services

① The “Mall” may temporarily suspend the provision of services if reasons such as maintenance, inspection, replacement, breakdown, or communication interruption of information and communication facilities such as computers occur.

② The “Mall” shall compensate users or third parties for damages caused by temporary suspension of service provision due to the reasons set forth in Paragraph 1. However, this shall not apply if the “Mall” proves that there was no intent or negligence.

③ If the “Mall” is unable to provide services due to a change of business type, abandonment of business, merger between companies, or similar reasons, the “Mall” shall notify users in the manner prescribed in Article 8 and compensate users according to the conditions originally presented by the “Mall.” However, if separate compensation standards have not been announced, the “Mall” may provide users’ reward points, etc. in goods or cash corresponding to the currency value used by the “Mall.”

Article 6. Membership Registration

① A user applies for membership by filling out member information according to the registration form provided by the “Mall” and expressing agreement to these Terms.

② The “Mall” shall register users who apply for membership as described in Paragraph 1 as members unless any of the following applies.

1. If the applicant has previously lost membership under Article 7, Paragraph 3 of these Terms. However, this shall not apply if 3 years have passed since the loss of membership and the “Mall” has approved re-registration.
2. If there is false information, omission, or error in the registration details
3. If the “Mall” determines that registering the applicant as a member would cause significant technical difficulty

③ The membership agreement is deemed established when the approval of the “Mall” reaches the member.

④ If there are changes to the information registered at the time of membership registration, the member shall notify the “Mall” of such changes within a reasonable period by editing member information or by other appropriate methods.

Article 7. Membership Withdrawal and Loss of Qualification

① A member may request withdrawal from the “Mall” at any time, and the “Mall” shall process membership withdrawal without delay.

② If a member falls under any of the following cases, the “Mall” may restrict or suspend the member’s qualification.

1. If false information was registered when applying for membership
2. If the member fails to pay, by the due date, the price of goods purchased through the “Mall” or other debts borne by the member in connection with use of the “Mall”
3. If the member interferes with another person’s use of the “Mall” or steals another person’s information, thereby threatening the order of electronic commerce
4. If the member uses the “Mall” to engage in acts prohibited by laws or these Terms, or acts contrary to public order and morals

③ If the same act is repeated two or more times after the “Mall” restricts or suspends the member’s qualification, or if the reason is not corrected within 30 days, the “Mall” may revoke the member’s qualification.

④ If the “Mall” revokes a member’s qualification, the member registration shall be canceled. In such case, the “Mall” shall notify the member and provide the member with an opportunity to explain by setting a period of at least 30 days before cancellation of member registration.

Article 8. Notice to Members

① When the “Mall” gives notice to a member, it may do so by email address previously agreed upon and designated by the member, or by other available means of contact.

② In the case of notice to an unspecified number of members, the “Mall” may substitute individual notice by posting the notice on the “Mall” bulletin board or notice page for at least one week. However, matters that have a significant impact on transactions involving the member shall be individually notified.

Article 9. Purchase Application

① A user of the “Mall” applies for purchase on the “Mall” by the following or similar methods, and the “Mall” shall provide the following information in an easy-to-understand manner when the user applies for purchase.

1. Search and selection of goods, etc.
2. Entry of recipient’s name, address, telephone number, email address, or mobile phone number
3. Confirmation of the Terms, services for which the right of withdrawal is restricted, and cost-bearing matters such as delivery fees and installation fees
4. Indication of agreement to these Terms and confirmation or refusal of the matters in Item 3 above
5. Purchase application for goods, etc. and confirmation thereof, or agreement to confirmation by the “Mall”
6. Selection of payment method

② If the “Mall” needs to provide or entrust the purchaser’s personal information to a third party, the “Mall” shall obtain the purchaser’s consent at the time of the actual purchase application and shall not obtain comprehensive consent in advance at the time of membership registration. In such case, the “Mall” shall clearly inform the purchaser of the personal information items provided, the recipient, the purpose of use by the recipient, and the retention and use period. However, if otherwise provided by applicable laws and regulations, such laws and regulations shall apply.

Article 10. Formation of Contract

① The “Mall” may refuse to accept a purchase application under Article 9 if any of the following applies. However, when entering into a contract with a minor, the “Mall” shall notify that the minor or the legal guardian may cancel the contract if the consent of the legal guardian is not obtained.

1. If there is false information, omission, or error in the application details
2. If a minor purchases goods or services prohibited by applicable laws and regulations, such as the Juvenile Protection Act
3. If the “Mall” determines that accepting the purchase application would cause significant technical difficulty

② The contract is deemed formed when the acceptance of the “Mall” reaches the user in the form of receipt confirmation notice under Article 12, Paragraph 1.

③ The expression of acceptance by the “Mall” shall include confirmation of the user’s purchase application, availability of sale, and information on correction or cancellation of the purchase application.

Article 11. Payment Methods

Payment for goods or services purchased from the “Mall” may be made by any available method among the following. However, the “Mall” may not collect any additional fee in addition to the price of goods, etc. for the user’s chosen payment method.

1. Various account transfer methods such as phone banking, internet banking, and mail banking
2. Various card payments such as prepaid cards, debit cards, and credit cards
3. Online bank transfer without a bankbook
4. Payment by electronic money
5. Payment upon receipt
6. Payment using points provided by the “Mall,” such as mileage or reward points
7. Payment using gift certificates contracted with or recognized by the “Mall”
8. Payment by other electronic payment methods

Article 12. Receipt Confirmation Notice, Change and Cancellation of Purchase Application

① The “Mall” shall send a receipt confirmation notice to the user when there is a purchase application from the user.

② If there is any discrepancy in the user’s expression of intent after receiving the receipt confirmation notice, the user may request a change or cancellation of the purchase application immediately after receiving the receipt confirmation notice. If the user makes such a request before delivery, the “Mall” shall process the request without delay. However, if payment has already been made, the provisions on withdrawal of offers, etc. under Article 15 shall apply.

Article 13. Supply of Goods, etc.

① Unless otherwise agreed with the user regarding the timing of supply of goods, etc., the “Mall” shall take necessary measures such as custom production and packaging so that goods, etc. can be delivered within 7 days from the date of the user’s offer. However, if the “Mall” has already received all or part of the payment for goods, etc., it shall take necessary measures within 3 business days from the date of receiving all or part of the payment. In such case, the “Mall” shall take appropriate measures so that the user can check the supply procedure and progress of goods, etc.

② The “Mall” shall specify the delivery method, the party responsible for delivery costs, and the delivery period for the goods purchased by the user. If the “Mall” exceeds the agreed delivery period, it shall compensate the user for damages caused thereby. However, this shall not apply if the “Mall” proves that there was no intent or negligence.

Article 14. Refund

If goods, etc. requested by the user cannot be delivered or provided due to being out of stock or other reasons, the “Mall” shall notify the user of the reason without delay. If payment for goods, etc. was received in advance, the “Mall” shall refund the payment or take necessary refund measures within 3 business days from the date of receipt of payment.

Article 15. Withdrawal of Offers, etc.

① A user who has entered into a contract with the “Mall” for the purchase of goods, etc. may withdraw the offer within 7 days from the date of receiving written documents regarding the contract in accordance with the Act on Consumer Protection in Electronic Commerce, etc. However, if the supply of goods, etc. is made later than the date of receiving such documents, the user may withdraw the offer within 7 days from the date of receiving the goods, etc. or from the date the supply of goods, etc. begins.

② If the user has received goods, etc., returns or exchanges are not allowed in any of the following cases.

1. If the goods, etc. are lost or damaged due to reasons attributable to the user. However, withdrawal of offer is allowed if the packaging was damaged only to check the contents of the goods, etc.
2. If the value of the goods, etc. has significantly decreased due to the user’s use or partial consumption
3. If the value of the goods, etc. has significantly decreased over time to the extent that resale is difficult
4. If the packaging of reproducible goods, etc. has been damaged
5. If the product was individually custom-made or processed at the user’s request and prior notice and consent were provided regarding the restriction on withdrawal of offer

③ In the cases of Paragraph 2, Items 2 through 5, if the “Mall” did not take measures such as clearly indicating in a place easily noticeable to users that withdrawal of offer, etc. is restricted, or obtaining separate consent, the user’s withdrawal of offer, etc. shall not be restricted.

④ Notwithstanding Paragraphs 1 and 2, if the contents of goods, etc. differ from the displayed or advertised contents or are performed differently from the contract terms, the user may withdraw the offer, etc. within 3 months from the date of receiving the goods, etc., or within 30 days from the date the user became aware or could have become aware of such fact.

Article 16. Effects of Withdrawal of Offers, etc.

① When the “Mall” receives returned goods, etc. from the user, it shall refund the payment already received for the goods, etc. within 3 business days. If the “Mall” delays the refund to the user, it shall pay delay interest as prescribed by applicable laws and regulations.

② When refunding the above payment, if the user paid by credit card, electronic money, or other payment method, the “Mall” shall request the business operator that provided the payment method to suspend or cancel the billing of the payment for the goods, etc. without delay.

③ In the case of withdrawal of offer, etc., the user shall bear the costs required to return the supplied goods, etc. The “Mall” shall not claim penalty or damages from the user on the grounds of withdrawal of offer, etc. However, if the user withdraws the offer, etc. because the contents of goods, etc. differ from the displayed or advertised contents or are performed differently from the contract terms, the “Mall” shall bear the costs required to return the goods, etc.

④ If the user bore delivery costs when receiving goods, etc., the “Mall” shall clearly indicate who bears such costs upon withdrawal of offer so that the user can easily understand it.

Article 17. Protection of Personal Information

① When collecting users’ personal information, the “Mall” collects the minimum personal information necessary to provide services.

② The “Mall” does not collect in advance information necessary for performance of purchase contracts at the time of membership registration. However, this shall not apply if identity verification is required prior to a purchase contract in order to fulfill obligations under applicable laws and regulations and the “Mall” collects the minimum specific personal information necessary for such verification.

③ When collecting and using users’ personal information, the “Mall” shall notify the user of the purpose and obtain consent.

④ The “Mall” may not use collected personal information for purposes other than the intended purpose. If a new purpose of use arises or if personal information is provided to a third party, the “Mall” shall notify the user of the purpose and obtain consent at the stage of use or provision. However, exceptions may apply if otherwise provided by applicable laws and regulations.

⑤ The “Mall” processes users’ personal information in accordance with applicable laws and regulations and the “Mall’s” Privacy Policy.

⑥ Users may request access to and correction of errors in their personal information held by the “Mall” at any time, and the “Mall” shall take necessary measures without delay. If a user requests correction of an error, the “Mall” shall not use the relevant personal information until the error has been corrected.

⑦ To protect personal information, the “Mall” limits the number of persons handling users’ personal information to the minimum necessary and takes necessary measures to ensure security so that users’ personal information is not lost, stolen, leaked, forged, altered, or damaged.

⑧ When the purpose of collection or the purpose of provision has been achieved, the “Mall” or any third party that received personal information from the “Mall” shall destroy the relevant personal information without delay in accordance with applicable laws and regulations.

⑨ The “Mall” does not preselect consent boxes for the collection, use, or provision of personal information. In addition, the “Mall” does not restrict or refuse services such as membership registration on the grounds that a user refuses consent to the collection, use, or provision of personal information that is not required.

Article 18. Obligations of the “Mall”

① The “Mall” shall not engage in acts prohibited by laws or these Terms, or acts contrary to public order and morals, and shall make every effort to continuously and stably provide goods and services in accordance with these Terms.

② The “Mall” shall establish a security system to protect users’ personal information so that users can safely use internet services.

③ If a user suffers damage due to unfair labeling or advertising by the “Mall” regarding goods or services, the “Mall” shall be responsible for compensating such damage.

④ The “Mall” shall not send commercial advertising emails for profit-making purposes that users do not want to receive.

Article 19. Member Obligations Regarding ID and Password

① Except in the case of Article 17, members are responsible for managing their ID and password.

② Members shall not allow any third party to use their ID or password.

③ If a member becomes aware that their ID or password has been stolen or is being used by a third party, the member shall immediately notify the “Mall” and follow any instructions provided by the “Mall.”

Article 20. Obligations of Users

Users shall not engage in any of the following acts.

1. Registering false information when applying or changing information
2. Stealing or using another person’s information
3. Changing information posted on the “Mall”
4. Transmitting or posting information or computer programs other than those designated by the “Mall”
5. Infringing copyrights or other intellectual property rights of the “Mall” or third parties
6. Damaging the reputation or interfering with the business of the “Mall” or third parties
7. Disclosing or posting obscene or violent messages, images, audio, or other information contrary to public order and morals on the “Mall”

Article 21. Relationship Between Linked Mall and Linked Sites

① If an upper-level mall and a lower-level mall are connected by hyperlinks or similar methods, the former is referred to as the linked mall and the latter as the linked site.

② If the linked mall clearly states on its initial screen or at the time of connection that it does not assume guarantee responsibility for transactions conducted between users and the linked site regarding goods, etc. independently provided by the linked site, the linked mall shall not bear guarantee responsibility for such transactions.

Article 22. Ownership of Copyrights and Restrictions on Use

① Copyrights and other intellectual property rights to works created by the “Mall” belong to the “Mall.”

② Users shall not use information obtained through use of the “Mall,” for which intellectual property rights belong to the “Mall,” for commercial purposes by reproduction, transmission, publication, distribution, broadcasting, or other methods, or allow third parties to use such information, without prior approval from the “Mall.”

③ If the “Mall” uses copyrights belonging to a user according to an agreement, the “Mall” shall notify the relevant user.

Article 23. Dispute Resolution

① The “Mall” operates customer service and other damage compensation procedures to reflect legitimate opinions or complaints raised by users and to handle related damages.

② The “Mall” shall give priority to complaints and opinions submitted by users. However, if prompt processing is difficult, the “Mall” shall notify the user of the reason and the processing schedule.

③ If there is an application for user damage relief in connection with an electronic commerce dispute between the “Mall” and a user, the matter may be subject to mediation by a dispute mediation organization requested by the Korea Fair Trade Commission or a city/provincial governor.

Article 24. Jurisdiction and Governing Law

① Any lawsuit concerning an electronic commerce dispute between the “Mall” and a user shall be under the exclusive jurisdiction of the district court having jurisdiction over the user’s address at the time of filing, or, if there is no address, over the user’s residence. However, if the user’s address or residence is unclear at the time of filing, or if the user resides overseas, the lawsuit shall be filed with the competent court under the Civil Procedure Act.

② Lawsuits concerning electronic commerce disputes between the “Mall” and users shall be governed by the laws of the Republic of Korea.