- If the shipping cost appears unusually high due to product volume or weight, please contact customer service before completing your order.
- Additional shipping fees may apply for remote areas, islands, or certain international destinations.
- Orders are shipped after payment confirmation. Delivery may be delayed depending on product type, stock status, production schedule, or customs clearance.
- Felt fabric is generally shipped in cut units. If you need uncut or connected-length delivery, additional shipping and handling fees may apply.
- Velcro sheets may be shipped in connected lengths when possible. However, if there are material defects or quality issues, the sheet may be cut before shipping.
- For international orders, customs duties, import taxes, VAT, or local handling fees may be charged by the destination country. These charges are the customer’s responsibility.