Privacy Policy
YJ24.com values and protects your personal information and makes every effort to ensure that personal information is processed safely in accordance with applicable laws and regulations.
Privacy Policy
Effective Date: April 29, 2026Privacy Policy Notice
YJ24.com, hereinafter referred to as the “Company,” values your personal information and complies with applicable laws and regulations, including the Personal Information Protection Act.
Through this Privacy Policy, the Company explains how the personal information you provide is used, for what purposes it is used, and what measures are taken to protect your personal information.
1. Personal Information Collected and Collection Methods
A. Items of Personal Information Collected
The Company may collect the following personal information for membership registration, consultation, service applications, product orders, and delivery.
| Category | Collected Items |
|---|---|
| At membership registration | Name, login ID, password, phone number, mobile phone number, email address, and legal guardian information for users under the age of 14 |
| When placing product orders or applying for services | Orderer information, recipient information, shipping address, contact information, and payment information |
| During service use | Service usage records, access logs, cookies, access IP address, payment records, and records of improper use |
B. Methods of Collecting Personal Information
The Company may collect personal information through the following methods.
- Website membership registration and order form submission
- Bulletin boards, email, consultation inquiries, phone, and fax
- Event applications and delivery requests
- Information automatically generated during service use
2. Purpose of Collecting and Using Personal Information
The Company uses the collected personal information for the following purposes.
A. Service Provision and Contract Fulfillment
- Product orders, payments, delivery, exchanges, and returns
- Provision of content and guidance on service use
- Purchase and payment processing, product delivery, or billing address delivery
- Identity verification for financial transactions and payment-related processing
B. Member Management
- Identity verification for membership-based services
- Personal identification and confirmation of membership registration intent
- Prevention of unauthorized use by problematic members and prevention of unauthorized access
- Age verification and confirmation of legal guardian consent when collecting personal information from children under the age of 14
- Handling complaints and delivering notices
C. Marketing and Advertising Use
- Delivery of advertising information such as events
- Analysis of access frequency and service usage statistics
- Service improvement based on customer interests
3. Retention and Use Period of Personal Information
In principle, the Company destroys personal information without delay once the purpose of collection and use has been achieved. However, if retention is required under applicable laws and regulations, the Company may retain personal information for a certain period as described below.
A. Retention of Information Based on Internal Company Policy
Even after membership withdrawal, the Company may retain member information for a certain period within the necessary scope to prevent recurrence of improper use, resolve disputes, and cooperate with requests from investigative authorities.
B. Retention of Information Under Applicable Laws
| Retained Items | Reason for Retention | Retention Period |
|---|---|---|
| Records on contracts or withdrawal of offers | Act on Consumer Protection in Electronic Commerce, etc. | 5 years |
| Records on payment and supply of goods, etc. | Act on Consumer Protection in Electronic Commerce, etc. | 5 years |
| Records on consumer complaints or dispute resolution | Act on Consumer Protection in Electronic Commerce, etc. | 3 years |
| Access log records | Protection of Communications Secrets Act | 3 months |
4. Procedure and Method for Destroying Personal Information
In principle, the Company destroys personal information without delay once the purpose of collection and use has been achieved. The destruction procedure and method are as follows.
A. Destruction Procedure
Information entered by members for membership registration and other purposes may be moved to a separate database after the purpose has been achieved, or, in the case of paper documents, may be stored in a separate document archive. After the retention period under internal policies and applicable laws has expired, such information will be destroyed without delay.
Personal information moved to a separate database will not be used for any purpose other than retention, unless required by law.
B. Destruction Method
- Personal information stored in electronic file format is deleted in a way that cannot be restored or reproduced.
- Personal information printed on paper is destroyed by shredding or incineration.
5. Provision of Personal Information to Third Parties
In principle, the Company does not provide users’ personal information to external parties. However, exceptions may apply in the following cases.
- When the user has given prior consent
- When required by law or when an investigative authority requests information in accordance with procedures and methods prescribed by law for investigation purposes
6. Outsourcing of Personal Information Processing
The Company may outsource personal information processing tasks to external professional service providers as follows in order to provide smooth services.
| Outsourced Party | Outsourced Task |
|---|---|
| CJ Logistics | Product delivery and processing of information required for courier waybills |
When entering into outsourcing agreements, the Company specifies and manages necessary matters in accordance with applicable laws so that personal information can be managed safely.
7. Rights of Users and Legal Guardians and How to Exercise Them
Users may view or edit their registered personal information at any time and may request membership withdrawal.
- Personal information can be viewed and edited directly through the “Edit Account Information” menu.
- Membership withdrawal can be requested through the “Membership Withdrawal” menu after completing the identity verification process.
- If you contact the Privacy Officer in writing, by phone, or by email, we will take action without delay.
If a user requests correction of errors in personal information, the Company will not use or provide the relevant personal information until the correction is completed. If incorrect personal information has already been provided to a third party, the Company will notify the third party of the correction result without delay so that the correction can be made.
The Company processes personal information terminated or deleted at the user’s request in accordance with the retention and use period specified in this Privacy Policy and ensures that it cannot be viewed or used for any other purpose.
8. Installation, Operation, and Refusal of Automatic Personal Information Collection Devices
The Company may use cookies that store and retrieve user information from time to time. A cookie is a small text file sent to the user’s browser by the server used to operate the website and may be stored on the user’s computer or mobile device.
A. Purpose of Using Cookies
- Analysis of access frequency and visit time of members and non-members
- Identification of user interests and service improvement
- Understanding event participation levels and number of visits
- Provision of customized services and statistical analysis
B. How to Refuse Cookie Settings
Users have the right to choose whether to allow cookies. By adjusting the options in the web browser, users may allow all cookies, receive confirmation whenever cookies are saved, or refuse the storage of all cookies.
- Example: Web browser settings menu > Privacy and Security > Cookie settings
- However, refusing cookies may cause difficulty in using some services.
9. Measures to Ensure the Security of Personal Information
The Company takes the following measures to ensure the security of personal information and prevent loss, theft, leakage, forgery, alteration, or damage.
- Restriction and management of access rights to personal information
- Encryption or secure storage of important information such as passwords
- Installation and periodic inspection of security programs
- Management and training of personnel handling personal information
- Storage and inspection of access records for personal information processing systems
10. Services for Personal Information Complaints
The Company designates a Privacy Officer and privacy personnel as follows in order to protect customers’ personal information and handle complaints related to personal information.
| Category | Details |
|---|---|
| Privacy Officer | Name: Kim Soonhwa Department: Company Phone: 054-337-1235 Email: admin@yj24.com |
| Personal Information Protection Manager | Name: Kim Soonhwa Department: Company Phone: 054-337-1235 Email: admin@yj24.com |
Users may contact the Privacy Officer or privacy personnel regarding any personal information protection inquiries, complaint handling, or damage relief that arise while using the Company’s services. The Company will respond to and handle users’ inquiries without delay.
11. Consultation and Reporting Related to Personal Information Infringement
If you need to report or consult about other personal information infringement matters, you may contact the following organizations.
- Personal Information Infringement Report Center: privacy.kisa.or.kr / 118 without area code
- Personal Information Dispute Mediation Committee: www.kopico.go.kr / 1833-6972
- Cyber Investigation Department, Supreme Prosecutors’ Office: www.spo.go.kr / 1301 without area code
- Korean National Police Agency Cybercrime Reporting System: ecrm.police.go.kr / 182 without area code