Important Notice for International Orders
Thank you for visiting YJ24.
Before placing an international order, please make sure that the website language, currency, and your account settings are correctly displayed. This will help prevent payment errors, incorrect shipping charges, or reward point issues.
1. Please check the language and currency switchers at the top of the page
Before adding products to your cart or proceeding to checkout, please check the top area of the website.
For international orders, we recommend that you use the following settings:
- Language: English
- Currency: USD
If the website is displayed in Korean or the currency is shown as KRW, please change the settings using the language and currency switchers at the top of the page.
After changing the language or currency, please check your cart and checkout page again before placing your order.
2. Please make sure your account is a USD account
Some customers may have reward points or previous order records transferred from our previous global store.
If your account has USD reward points, your available points will be displayed as USD in your account or during checkout.
You can check this by logging in and going to:
My Account → Reward Points
If your reward points are shown in USD, your account is treated as a USD-based international customer account.
If you believe your account should have USD reward points but they are not displayed, please contact us before placing your order.
3. Please check your shipping country and address carefully
International shipping fees are calculated based on the destination country, shipping method, package weight, and product size.
Please make sure that your shipping address includes the correct:
- Recipient name
- Country
- Postal code
- State / Province / Region
- City
- Street address
- Phone number
- Email address
Incorrect or incomplete shipping information may delay shipment or cause delivery problems.
4. Please review the shipping method before payment
For international orders, available shipping methods may differ depending on the destination country and product type.
Air shipping options such as EMS Premium or FedEx may be calculated automatically during checkout when available.
For some large, heavy, or special items, shipping fees may need to be confirmed separately before payment.
If a shipping quote is required, we will guide you through the quotation and payment process.
5. Please check product options carefully
Some products may have options such as color, size, thickness, quantity, cutting type, or packaging method.
Before completing your order, please review all selected options in your cart.
For fabric or felt sheet products, shipping and packaging conditions may vary depending on whether the item is cut, rolled, or shipped in connected length.
6. Please check the final order amount before payment
Before clicking the payment button, please confirm that the following information is correct:
- Product options
- Quantity
- Currency
- Shipping address
- Shipping fee
- Reward point usage
- Final payment amount
If the currency, shipping fee, or reward point amount does not look correct, please stop the checkout process and contact us before completing payment.
7. Payment for international orders
International orders are usually paid in USD through the available payment methods shown at checkout.
Please make sure that the final checkout currency is USD before completing your payment.
If the payment page opens in a different currency or shows an unexpected amount, please do not complete the payment and contact us for assistance.
8. If you need help
If you are unsure whether your account, currency, reward points, or shipping method is correct, please contact us before placing your order.
We will be happy to check your account and order conditions before payment.
Thank you for shopping with YJ24.